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Terms and Conditions

Terms and Conditions

Effective Date: 2026-01-01

Welcome to SS MOVING SERVICES. By using our website or booking our services, you agree to the following Terms and Conditions. Please read them carefully.

1. Services

SS MOVING SERVICES provides residential, commercial, and local moving services. All services are subject to availability, scheduling, and confirmation.

2. Quotes and Pricing

  • All quotes are based on the information provided by the customer.
  • Final pricing may change if there are additional items, extra services, or changes in moving conditions.
  • We provide clear, upfront pricing with no hidden charges.

3. Booking and Payments

  • A deposit may be required to confirm your booking.
  • Full or remaining payment is due upon completion of the move unless otherwise agreed.
  • We accept approved payment methods as communicated during booking.

4. Cancellations and Rescheduling

  • Customers must notify us as early as possible for cancellations or rescheduling.
  • Deposits may be non-refundable for last-minute cancellations or missed appointments.
  • Rescheduling is subject to availability.

5. Customer Responsibilities

Customers are responsible for:

  • Providing accurate moving details.
  • Packing personal and fragile items unless packing services are booked.
  • Ensuring clear access to the pickup and delivery locations.
  • Securing parking permits or elevator bookings if required.

6. Damages and Liability

  • Our team handles all items with care and professionalism.
  • Any damage claims must be reported within 24 hours of the move.
  • Liability is limited according to the service agreement and applicable laws.

7. Delays

SS MOVING SERVICES is not responsible for delays caused by:

  • Traffic conditions
  • Weather
  • Building restrictions
  • Customer delays
  • Unforeseen circumstances beyond our control

8. Prohibited Items

We do not transport:

  • Hazardous materials
  • Flammable items
  • Illegal goods
  • Perishable items
  • Valuables such as cash, jewelry, or important documents

Customers should transport these items personally.

9. Website Use

  • All website content is for informational purposes only.
  • You agree not to misuse the website or attempt unauthorized access.

10. Changes to Terms

We may update these Terms and Conditions at any time. Updates will be posted on this page with the new effective date.

11. Contact Information

SS MOVING SERVICES
33 Commercial Dr
Vancouver, BC V5L 0A2
Canada

Phone: +1 236-826-3168
Website: ssmovingservices.ca